A+ GUIDE TO SOFTWARE MANAGING, MAINTAINING, AND TROUBLESHOOTING third edition, Maps to compTIA’s A+ 2003 Upgrade OS Technologies Exam,by Jean Andrews, Ph.D., printed in 2004.This item is a book7 1/2" by 9 1/2" 665 page hardcover copy. This book is in good conditionwith some soiling and rubbing of the covers, some pages have some writing on them, there is some scratching inside back cover of aprox 2”,pages are clean and tight. This is a heavy, bulky volume and will be shipped USPS Media Mail. Chapters include: a+ operating system technologies examination objectives introduction, introducing and comparing operating systems, how and OS works with hardware and other software, understanding the boot process and command line, supporting windows 9x, understanding and installing windows 2000 and windows NT. This book has illustrations, and much, much more.Thanks for Looking. NOTE: No disc is included in this book but I am not sure if there was one originally. L9Powered by eCRATER . List your items fast and easy and manage your active items.